Frequently Asked Questions

We provide a complete litter box deep cleaning, meaning we completely clean out your dirty box. We dispose of the used litter, scrub down the box, sanitize, and ensure everything is clean and odor-free.

Yes, at Cat litter Cleanup, we ask that you provide your own cat litter to ensure your cat's comfort and familiarity. By using a litter your cat is already accustomed to, we help maintain their routine and reduce any stress that could arise from a change in their environment. Our professional cleaning service will handle everything else, including deep cleaning the litter box, full litter replacement, scrubbing, and deodorizing, to give you a fresher, healthier home in Elk Grove, CA.

Each cleaning depends on the number of litter boxes, what type of litter box, and the frequency between deep cleans. However, we aim to be thorough and efficient.

At Cat litter cleanup, we specialize in providing a thorough deep cleaning service for your cat's litter box. We do not replace the litter box; instead, we offer personal box cleaning to ensure your cat remains comfortable and familiar with its own litter box. Our comprehensive cleaning process includes full litter replacement, scrubbing, and deodorizing, guaranteeing a fresher and healthier environment for both you and your cat. Serving Elk Grove, CA, we commit to maintaining the hygiene and comfort of your pet by treating their existing litter box with the utmost care.

At Catlittercleanup, we prioritize the health and well-being of your feline friends. Our sanitization process involves using pet-safe, vet-grade REScue disinfectants. These products are specifically designed to ensure a completely clean and disease-free litter box. This not only helps in maintaining a high level of hygiene but also ensures the litter box is safe and free from harmful pathogens, providing peace of mind for pet owners. By choosing Cat Litter Cleanup, you're opting for a fresher, healthier home environment for both you and your cat.

Absolutely! We use only non-toxic cleaning products specifically designed to be safe for pets. we handle your cat's litter box with the utmost care to ensure a stress-free experience for your cat.

At Cat Litter Cleanup, we are dedicated to providing top-notch litter box cleaning services for a fresher and healthier home. We currently serve the Elk Grove, CA area, specifically catering to the following zip codes: 95757, 95758, and 95624. If you're located within these areas, we're here to help maintain a pristine environment for you and your feline friend.

No, you do not need to be home during the cleaning service. As long as we have access to the litter box, we can complete the service while you’re away. You can place the litter box by the door or leave a copy of your key in a lock box provided by us. Our trusted service covers the Elk Grove, CA area, so you can have peace of mind knowing your cat's litter box is in good hands even when you're not around.

Currently, we have a limit of cleaning up to 4 litter boxes per visit to ensure we maintain the highest standards of quality and efficiency. However, if you have more than 4 litter boxes, we encourage you to reach out to us directly. We understand every household's needs are unique, and we will do our best to accommodate your situation, either by scheduling additional visits or customizing a plan specifically for you. Your satisfaction and the well-being of your cats are our top priorities.

Our pricing is simple and transparent: Weekly Service: $20 per week for 1 litter box ($5 per additional box) Bi-Weekly Service: $30 every two weeks for 1 litter box ($5 per additional box) Monthly Service: $60 every month for 1 litter box ($5 per additional box)

At Cat Litter Cleanup, we service up to 4 litter boxes per visit. Our comprehensive cleaning process includes completely replacing the litter, scrubbing the box, and deodorizing to ensure a fresher and healthier environment for your cats. Serving Elk Grove, CA, we are committed to maintaining the cleanliness of your home with our professional and thorough litter box cleaning services.

You can schedule an appointment through our online booking system on our website. Simply visit www.catlittercleanup.com and click on the "Book Now" button. You'll be prompted to select your preferred date and time, provide some basic information about your location in Elk Grove, CA, and specify any particular needs or concerns regarding your cat’s litter box. Once you’ve completed the form, you will receive a confirmation email detailing your appointment. If you prefer to book over the phone, our customer service team is available at (682)-272-9268 to assist you. We offer recurring cleaning schedules for your convenience.

Yes, we understand that plans can change. You can reschedule or cancel your cleaning service by emailing us at info@catlittercleanup.com at least 12 hours before your scheduled cleaning. Alternatively, you can call us directly at (682)-272-9268. This notice period helps us manage our schedule effectively and ensures we can provide the best possible service to all our clients. Thank you for your cooperation!

We accept a variety of payment methods including cash, credit/debit cards, and digital payments. For your convenience and to ensure a seamless service experience, payment is due at the time of service. Our team will provide you with a detailed invoice, and you can choose the payment method that best suits your needs. If you have any questions about our payment options, please feel free to contact info@catlittercleanup.com or call (682)272-9268. Thank you for choosing Cat Litter Cleanup for your cat litter box cleaning needs!

Since we provide a service at Catlittercleanup, we do not offer refunds. However, if you experience any issues with our deep cleaning and litter replacement services, please reach out to us. We are committed to ensuring customer satisfaction and will do our best to make it right. Our goal is to deliver a fresher, healthier home for you and your cat, and we are always here to address any concerns you may have.